PRIVACY POLICY
Privacy Policy
We value your privacy and respect your choices. We are specifics about the categories of personal information we collect, how long we retain personal information, and our marketing practices. If you want to update your preferences, please click the “cookie preferences” link at the bottom of our website.
Effective Date: August 1st , 2023
This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services. This policy applies to our websites, microsites, and mobile versions of these websites, which include but are not limited to www.ihfafitness.com (collectively, the "Sites") that expressly adopt and display or link to the policies as may be revised from time to time, and that are owned, operated, or controlled by Educord International Pvt Ltd., that parent , affiliate and operational company of the IHFA® (collectively, “IHFA'' or the "Company"). “App” refers to our mobile application that we make available for download on your personal device. “Social Media Pages” are the official social media pages we operate on Facebook, Twitter, YouTube, LinkedIn, Pinterest, Instagram, and other social media platforms. If you have any questions about anything in this Privacy Policy, please email us at privacypolicy@ihfafitness.com.
1. INFORMATION WE COLLECT
We collect different types of information about our customers and Website visitors. In the past months we may have collected:
Contact
Information:
We may collect contact information, which includes personal information like
name, email address, phone number, and physical address.
Location
Information:
We may collect your location data in connection with your use of our Website,
including geolocation, beacon based location, and GPS location. Our collection
may depend on your device’s settings for location services.
Device
Information:
When you visit our Website, interact with our Social Media Pages or online ads,
or open our emails, we learn about your browser type and version, type of
computer or mobile device, browser language, IP address, and other technical
information about your device.
Demographic
Information:
We may have access to demographic details about our Website users such as birth
year, gender, zip code, and other similar details.
Payment
Details: We
may collect your payment information, such as credit card number and expiration
date, in connection with an order or your account.
Call,
Text, Mail, and Email Records: If you call, text, mail, or email our customer service
agents, we may keep records of those conversations. Our calls with you may be
monitored and recorded for quality purposes.
Website
and App Interactions:
We collect information about your interactions with our Website or App
including pages visited, interest in content, access times, search activity,
the pages that you view, and other surfing behavior.
Submitted
Content: We
collect any content you submit to our Website, App, Social Media Pages, or to
us in person including photos, videos, posts, or review contributions. This
information could include personal information, depending on what information
you provide.
Profile
Information:
We may have access to profile details about consumers such as your preferences
and Website behavior.
User
Contacts: We
collect information you submit to us or choose to share with us from your
personal device when you invite others to join or become your friend on IHFA
Social Media platforms.
2. HOW WE COLLECT
INFORMATION
We may collect the information
described above directly from you, from third parties we partner with, or
through cookies or other automated means. These sources may include:
You: We collect information directly from you, whenever you: make a purchase; visit our Website; contact us with questions or comments; upload content; enter our contests, sweepstakes, or promotions or contests or sweepstakes we are affiliated with; create an account; update your account profile; write a review; or use or like our Social Media Pages.
Your
Device or Browser: Certain information is automatically collected from your
device or browser and analyzed when you visit our Website or interact with our
Social Media Pages or online advertising.
Third Parties: We work with third parties who provide services to us such as payment processors, analytics, research, or advertising companies. Your information may be collected and processed independently in accordance with the third parties’ own privacy notices. These third parties may share information they have collected with us.
Social Media Platforms: Social media platforms share information with us. You can learn more about how social media platforms collect and use your information by reviewing their privacy policies and settings.
Cookies:
We use cookies, web beacons, tags, scripts, pixels, and other similar
technologies to automatically collect information when you visit our Website.
We also contract with third party advertising or analytics companies to serve
you online ads on other websites. These companies use cookies or similar
technologies to collect information about your interactions with our Website
and interactions with other websites. These advertising companies may use and
share the information gathered to deliver ads more tailored to your interests.
Any information collected by us or by third parties through the use of cookies
or similar technologies may be linked with other information we collect about
you.
3. HOW WE USE THE
INFORMATION WE COLLECT
We may use the information we collect for the following
business purposes:
Fulfilling Your Requests: Fulfilling your orders and other requests, including, but not limited to, processing your transactions and populating forms for future transactions.
Advertising: Presenting advertising online, by email, or through other communication channels, including through partnerships with social media platforms and internet search engines.
Understanding Our Customers: Analyzing your activity with us (including your interactions with our Website, Social Media Pages, App, and emails or other forms of communication), monitoring the effectiveness of our advertising and communications, and analyzing trends and statistics.
Personalization: Using your preferences and other collected information to personalize our relationship with you, including presenting customized communication, advertising and experiences on our Website, App, emails, and ads on social media.
Communications: Communicating with you about our services, responding to your inquiries, and providing you certain administrative, transactional, or legal messages.
Promotions: Running contests, sweepstakes, or other promotions.
Customer Experience: Serving content on our Website, App, and Social Media Pages, developing our services, and constantly improving our customers’ experience, including but not limited to, troubleshooting customer service issues and improving Website functionality.
Security: Protecting IHFA and our customers from fraud, security threats, and other illegal or harmful activity.
Legal
Obligations: Complying with legal and regulatory requirements and
responding to requests from courts or other government bodies.
4. HOW YOUR
INFORMATION IS SHARED WITH SERVICE PROVIDERS AND THIRD PARTIES AND FOR WHAT
PURPOSES
We may share personal
information with third parties for certain purposes. For example, we share
personal information with:
Service
Providers: We partner with third parties to assist with many aspects of our
business, including providing you services, fulfilling your orders,
advertising, analyzing your interests and activity on our Website and Social
Media Pages, and helping us communicate with you. These third parties may
provide services related to any of the purposes described in HOW WE USE THE
INFORMATION WE COLLECT, and we may share with them any types of information
described in INFORMATION WE COLLECT. We may also receive information collected
by these third parties and combine it with the information we have collected.
Your information may also be collected and processed by third parties, such as
the payment providers you select, who will process your information
independently in accordance with their own privacy notices.
Marketing
Providers: We partner with third parties to assist with the advertising and
marketing of our business. We may share with them the types of information
described in INFORMATION WE COLLECT.
Content
Partners: We allow third party partners to use and display some of the
public content available through the Website, such as your photos, reviews, and
other information.
Other
Third Parties: We will disclose information about you, including to
government bodies or law enforcement agencies, when we believe it to be
necessary for compliance with the law or to protect our Website users, our
Website, or the public.
Google
Tag Manager (GTM) and your consent: We send cookieless, PII-free data to
Google. Our consent manager communicates consent settings to GTM and GTM then
conditions marketing pixels to fire based on user opt-in settings. By default,
Google Analytics and Google Ad tags fire with special settings that do not rely
on cookies and strip off any PII. Once opt in is received, Google Analytics and
Google Ad tags begin collecting PII and GTM would fire any other marketing
pixels. The IP address is exposed to GTM but is discarded or changed (Safari
browsers change the IP address).
5. YOUR PRIVACY
CHOICES
You can control the
information we collect and use in the following ways:
Location Information: You can disable
location-based services on your mobile device or web browser by adjusting the
settings on your device or browser. This will prevent our Website from accessing
your location information. Note that some services may not be available if you
disable location-based services.
Emails: You can unsubscribe from emails and other
electronic notifications by a link included in every such communication.
Online
Account: You can keep your contact information and payment methods accurate
and up to date by logging into your account on our Website. If you wish to
cancel your account, email us at privacypolicy@ihfafitness.com
Account Settings: When you sign up for an account
or use certain features, you are opting to receive messages from other users,
businesses, and from IHFA. You can manage some of your messaging preferences
through your account settings, but note that you cannot opt out of receiving
certain administrative, transactional, or legal messages from IHFA.
Social Media: This Privacy Policy does not cover
the privacy and security practices of social media platforms on which IHFA has
Social Media Pages. Please review the terms, policies, and settings of those
social media platforms if you have questions about how they collect and use
your data.
Online Advertising: For information about opting
out of third party advertising, visit: www.educord.org or www.skillvov.in
You will leave this Website for a separately managed online site where you can
specify your preferences. We may use more than one third party company for
placing this advertising, which would require you to opt out of each company.
6. CHILDREN’S
PRIVACY
Our Website, App, and Social
Media pages are intended for adults. No one under the age of 16 should share
any personal information with us, including by creating an account or making a
purchase from our Website. We do not knowingly collect personal information of
children under the age of 16. To request the deletion of personal information
relating to a child under the age of 16.
7. DATA RETENTION
AND ACCOUNT TERMINATION
You can close your account by
contacting us. We will remove certain public posts from view and/or dissociate
them from your account profile, but we may retain information about you for the
purposes authorized under this Privacy Policy unless prohibited by law. For
example, we may retain information to prevent, investigate, or identify
possible wrongdoing in connection with the Website or to comply with legal
obligations.
8. SECURITY
We take steps to help protect the confidentiality and security of your personal information. Although we use measures to protect your personal information, in general, information transmitted through the Internet may not be completely secure. Accordingly, we cannot guarantee the security of information provided over the Internet. Your transmissions are, therefore, at your own risk. You can protect your information by selecting strong, unique passwords for the Website and any associated email addresses. If you have concerns about the security of your account, or wish to alert us of any potential vulnerabilities, please contact us at privacypolicy@ihfafitness.com.
9.
SUPPORTED WEB BROWSERS AND DO NOT TRACK SIGNALS
We recommend that you use the
latest web browser versions to optimize your experience. Older web browser
versions may not be able to access or utilize all pages on our Website as
intended. We may not be able to receive or honor web browser “Do Not Track”
signals and our Website may continue to collect information in the manner
described within this Privacy Policy.
10. WEBSITE TERMS
AND CONDITIONS
This privacy policy
constitutes an integrated part of Educord International Pvt. Ltd.’s Terms and
Conditions.
11. UPDATE
We reserve the right to
modify, alter or otherwise update this Privacy Policy at any time, so we
encourage you to review this policy from time to time. Changes to this Privacy
Policy are effective at the time they are posted and your continued use of our
Website after posting will constitute acceptance of, and agreement to be bound
by, those changes. If we make any material changes to our privacy practices, we
will update this Privacy Policy and change the effective date at the top of
this page.
12. CONTACT
INFORMATION
Please send your privacy-related questions, comments, and concerns to us via email at privacypolicy@ihfafitness.com or by calling us at +91 8881388817.
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